CASE STUDY: Why HR should pay attention to User Experience
We'll cover why UX and HR should be great friends and tell a real case study on how we helped ERICSSON's recruitment team to be more productive.
Clutch is a B2B ratings and reviews site whose goal is to connect businesses with IT companies that can help them enhance their businesses and meet their goals.
We focus on usability and making our clients’ products and processes as user-friendly as possible.
Their extensive evaluation process includes an internal assessment of our previous work and capabilities. Clutch analyst also conducted interviews with our clients, to get their feedback on partnering with us. We could not be more proud of the reviews we received!
We built an HR tool that would help one our clients streamline their talent recruitment process. Here’s what they had to say:
They are smart, accurate, and up to date. We always had access to the information when we needed it. Our contact person was always fast on replies. We have kept our regular meetings to keep things going smoothly.
If there were any miscommunications or misunderstandings about what we had requested, or if we didn’t give the information accurately enough, they were fast at correcting small or even big changes. It was really smart of them not to bring everybody but just the person who is responsible for that phase during the development of the tool.
Another client hired us to improve the user interface of a mobile app. Here are some of the results they shared:
The time spent in the application has increased by 8-10%. That’s an important metric for us, as we are monetizing via ads. Our average daily active user statistic has grown 220% since the beginning. Our application is the only customer-facing app that has ever achieved the top 500 in any market from Hungary. Currently, we are in the top 150, so we’re pretty huge.
It’s great to see that our years of experience make us a firm that delivers!
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Our co-founder and UX expert, Csaba, wrote a hands-on, down-to-earth approach to UX design that provides a complete overview of the Seven Step UX product design process that we use every day at Webabstract. This book is a practical, step-by-step guide that will take you through all of the steps and teach you all of the methods you need to know for UX work from planning an app or website to wireframing, research, and design. It is a must-read for understanding user experience design.
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